Refund policy

Because our products are food items, we are unable to accept returns for change of mind once the product has been opened.

However, if there is an issue with your order we will make it right.

Please contact us if:

• Your order arrives damaged
• You receive the wrong item
• There is a problem with product quality

Email: info@envythai.co.nz

Please include your order number and photos if applicable.

Where appropriate we will arrange a replacement or refund.

Nothing in this policy limits your rights under the New Zealand Consumer Guarantees Act.